The Past, Present and Into the Future: Celebrating 20 Years of Protecting Travelers

Sunday, April 14

11:00 am—5:00 pm


11:00 am—1:00 pm

Law and Regulation Update

1:00 pm–2:00 pm

Marketing and Communications Committee

1:00 pm–2:00 pm

Research Committee

2:00 pm–3:00 pm

Membership Committee

3:30 pm–5:30 pm

Board of Directors Meeting
(Invitation Only)

6:30 pm–8:00 pm

Welcome Reception

Monday, April 15

7:00 am—noon


7:15 am—8:30 am


8:45 am—9:00 am

Welcome Remarks and Conference Overview

9:00 am—9:05 am

9:05 am—10:35 am

Innovation-Pattern of Disruption And How To Do Un-Learning To Make The Change

Aaron Proietti
Today’s Innovator, Founder, Author

10:35 am–10:50 am


10:50 am—10:55 am

Sponsorship Spotlight

10:55 am–11:55 am

Panel Discussion: Navigating the Skies, Healthcare, and Stays: A Comprehensive Discussion on Past, Present, and Future Impacts on Travelers.

12:30 pm

Optional Networking Events:

Golf Tournament (lunch included)

Networking Potomac Boat Cruise (Lunch and drinks included) Experience DC from a whole new perspective. Hear from a live docent while you are enjoying lunch, drinks, and great company with fellow UStiA attendees.

6:00 pm–7:30 pm

Presidential Cocktail Reception

Tuesday, April 16

7:00 am—noon


7:00 am–8:30 am


8:40 am–10:15 am

Member Welcome and Member Only Sessions

10:15 am–10:30 am


10:30 am–10:45 am

Welcome Remarks and Conference Overview

10:45 am–10:50 am

Sponsorship Spotlight

10:50 am–11:35 am

Harnessing AI for Effective Content Marketing in the Travel Industry

Lorien Cross

Thought Leadership Expert

11:35 am–11:40 am

Sponsorship Spotlight

11:40 am–12:35 pm

Claims/Fraud and How Technology (AI) Can/Will Be Utilized Currently and In The Future

12:35 pm

Boxed Lunch

1:00 pm–4:30 pm

Optional Event: Segway Tour

6:00 pm–7:00 pm

Closing Reception

7:00 pm–10:00 pm

20th Anniversary Dinner Celebration
Roaring 20’s themed costume is encouraged but not required